Your source for ACT! and Outlook Data Management products and services!

Thank you for your order. Please follow the instructions below to get the data to us.

Upload a file for data conversion.

Step 1: Backing up your database for conversion:

Backup the database using the File->Backup feature in ACT! to save the data into a zip file for uploading. Once you have the zip file, you are ready to upload the database.

Make sure that you can Restore As the database in your system.

Step 2: Uploading the ACT! Backup file to our site for conversion:

  1. Provide us with the database Administrator Username and Password for us to access the data.
  2. Second, upload the file to our web site.

Once the ACT! Backup has been uploaded, we convert the database and then send you an email with instructions to download the resulting data. Only files with .ZIP or .zip extension are accepted.

While uploading, you will see the "Sending Request to www.ACT-To-Outlook.com" message at the bottom of the browser and when the upload is done, you will be requested to provide the usernames and passwords.

If you have problems uploading, please contact us via the problem report mechanism and we'll provide you support.

Important. Database Preparation Instructions. Please Read below

WE reserves the right to refuse to perform a conversion of your data. If a conversion is refused, your purchase is automatically refunded to you.

  • Before you upload your ZIP file, make sure of the following:
    • The ZIP file is the result of a backup from ACT! Do not copy and paste into the zip file.
    • The database you are providing us is the one that you want to convert. Once we have converted the database, that's it. Unless we've made some major mistake, consequent conversion will cost you.
    • Provide a valid Administration username and password.
    • Test the zip file . We get an incredible number of databases that we cannot restore here. Errors from lack of privilege to corrupt database is common. Hence, before you send us the database, do the following:
      • Start ACT!
      • Close any database that you have open.
      • Select File->Restore->Database ->Restore As option from ACT! and restore the zip file to a local folder. If that works, then the zip file is ready to be uploaded.
      • If you cannot create a zip file that can be restored, the only way for us to convert the data is via remote access where we convert the data on your computer. The pricing is different for remote conversions so Contact Us via the ACT-To-BCM.com web site and we'll work with you.

Outlook Calendar and Tasks Alarms: We do not convert the Alarms from ACT! Over to Outlook. This is due to the fact that Outlook hangs while processing all these alarms.

Custom Field Mappings
By default, we convert ALL standard and custom fields. BCM 2007 has a limit of 40 custom fields. We believe that BCM 2010 has a limit of 200 custom fields (we have never reached that many).

Step 1 of 2: We need a few more details before we can start converting your database. Please enter these details and press the submit button.

Your Name (as listed on your purchase): Firstname: Lastname:

Your Email Address:

Your Phone Number (In case we have any questions):

The filename of the zipped Database:

Your Order/Tracking Number: 

Administrator Username and Password.

Any other instructions...

 

Destination Folder for Attachment Conversions

As part of the conversion, we copy and/or convert all your attachments to a common attachments folder. By default, we use the path below. However, if you want us to use another one, including a network drive, modify the path and provide us with your preferred path:

Destination Machine Name

We need the name of the destination SQL Machine so that we can put that in your backup. All the user links, ownership, etc., will refer to the users on the destination machine.

 

Note: ACT-To-Outlook.com reserves the right to refuse any current or consequent conversions due to database corruption, invalid user names and passwords, extraneous conversion services, or any other services not covered under the fixed conversion price.