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Thank you for your
order. Please follow the instructions below to get the data to us.
Upload a file
for data conversion.
Step 1: Backing up your database for
conversion:
Backup the
database using the File->Backup feature in ACT! to save the data into a zip file for uploading.
Once you have the zip file, you are ready
to upload the database.
Make sure that you can Restore As the
database in your system.
Step 2: Uploading the ACT! Backup file to
our site for conversion:
- Provide us with the database
Administrator Username and Password for us to access the data.
- Second, upload the file to our web site.
Once the ACT! Backup has been uploaded, we convert the
database and then send you an email with instructions to download the resulting data. Only files with .ZIP or .zip extension are
accepted.
While uploading, you will see the
"Sending Request to www.ACT-To-Outlook.com" message at the bottom of the
browser and when the upload is done, you will be requested to provide
the usernames and passwords.
If you have problems uploading, please
contact us via the problem report
mechanism and we'll provide you support.
Important. Database
Preparation Instructions. Please
Read below
WE reserves the right
to refuse to perform a conversion of your data. If a conversion is
refused, your purchase is automatically refunded to you.
- Before you upload your ZIP
file, make sure of the following:
- The ZIP file is the
result of a backup from ACT! Do not copy and paste into the zip
file.
- The database you are
providing us is the one that you want to convert. Once we have
converted the database, that's it. Unless we've made some major
mistake, consequent conversion will cost you.
- Provide a valid
Administration username and
password.
- Test the zip file
.
We get an incredible number of databases that we cannot restore
here. Errors from lack of privilege to corrupt database is
common. Hence, before you send us the database, do the
following:
- Start ACT!
- Close any database
that you have open.
- Select
File->Restore->Database ->Restore As option from ACT! and restore the zip
file to a local folder. If that works, then the zip file is
ready to be uploaded.
- If you cannot create a
zip file that can be restored,
the only way for us to convert the data is via remote access
where we convert the data on your computer. The pricing is
different for remote conversions so Contact Us via the
ACT-To-BCM.com web site and we'll work with you.
Outlook Calendar and Tasks Alarms:
We do not convert the Alarms from ACT! Over to Outlook. This is due to
the fact that Outlook hangs while processing all these alarms.
Custom Field
Mappings
By default, we convert ALL standard and custom fields. BCM 2007 has
a limit of 40 custom fields. We believe that BCM 2010 has a limit of
200 custom fields (we have never reached that many).
Step 1
of 2: We need a few more details before we can start converting your
database. Please enter these details and press the submit button.
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