file for data conversion.
Step 1: Creating a backup of your
For ACT! all
databases: backup the database using the File->Backup feature in
ACT! to save the data into a zip file for uploading. If you used a
password to secure the database, make sure that you provide us with
that password on the form below.
Once you have the zip file, you are
ready to upload the database.
Step 2: Uploading the .zip file
- If you are uploading an ACT!
Database, you must provide us with the
database's Administration Username and Password for us to access the data.
This is entered in the in the form below.
- Second, upload the file to our
Once the above has been done, we will
convert the database and then send you an email with instructions to
download the resulting data. Only files with .ZIP or .zip extension
While uploading, you will see the
"Sending Request to www.ACT-To-Outlook.com" message at the bottom of
the browser and when the upload is done, you will be requested to
provide the usernames and passwords.
If you have problems uploading,
please contact us via the
report mechanism and we'll provide you support.
Database Preparation Instructions. Please Read below
the right to refuse to perform a conversion of your data. If a
conversion is refused, your purchase is automatically refunded to
You are purchasing a
service. The service is for a 1-time conversion of the uploaded
data. Additional conversions must be purchased separately.
Hence, please follow the directions below:
ACT! Conversions: Before you upload your
ZIP file, make sure of the following:
- The ZIP file is
the result of a backup from ACT! Do not copy and paste into
the zip file, specially with post ACT! 2005 releases.
- The Administration
username and password is correct.
- Test the zip file.
We get an incredible number of databases that we cannot
restore here. Errors from lack of privilege to corrupt
databases is common. Hence, before you send us the database,
do the following:
- Start ACT!
- Close any
database that you have open.
File->Restore As->Database As option in ACT! and restore
the database locally as a different database. If that
works, then the zip file is ready to be uploaded.
- If you cannot
create a zip file that can be restored,
the only way for us to convert the data is via remote
access where we convert the data on your computer. To do
that, you must purchase the Remote Conversion option. To
- A charge of
$295 is automatically applied if you fail to provide us
with a database that does not allow us to login with the
username and passwords that you have provided us. So
please, test the restore as function BEFORE you
send us the data.
Calendar and Tasks Alarms:
From our experience, ACT! alarms will only convert over to Outlook
if you convert to your local, default folder. Hence, if you want
alarms to come over from ACT! to Outlook, you must order the Remote
- ACT! to Outlook
Conversion. We provide you with a .pst file.
- ACT! to BCM
Conversion: we provide you with a backup of the BCM database we
created, the attachments folder, and the calendar for each user
- Other conversions: the
deliverable is stated on your conversion page or on the quote we